Make a Yourself, and Against the Elements
headskinz multifunctional headwear products

Shipping and Returns

SHIPPING

AUSTRALIAN ORDERS

  • FREE DELIVERY: Any product, Any quantity, Anywhere in Australia
  • Order processing: All orders are processed within 24 hours.
  • Delivery time: Most orders are received by our Australian customers within 5 days.
  • Delivery method: Australia Post, Startrack or Toll.
  • Express Post: Express & Next Day deliveries are possible at an additional fee. Please contact us to organise express post for you.

INTERNATIONAL ORDERS

  • Delivery Fee: $20(AUD) delivery to anywhere in the world (any product, any quantity)
  • Order processing: All orders are processed within 24 hours.
  • Delivery time: Most orders are received by our international customers within 14 days.
  • Delivery method: DHL International.

RETURNS & EXCHANGES

Headskinz offer a customer satisfaction guarantee. Our objective is to achieve 100% customer satisfaction, each and every time. As such, we will gladly provide store credit, an exchange or a refund should you not be satisfied with our products, as well as the unlikely situation that they arrive damaged, defective or incorrectly supplied. Our only request is that you contact us immediately upon receiving your order.

Return Policy:
We accept returns within 14 days of shipping.

Return Process:
Please contact us via phone, email or the contact form on this website, and provide the following information:

  • Product Name / Description
  • State the Specific Issue and Reason For Return.
  • Your name and contact information (phone and/or email address)

We will respond quickly with instructions on how to proceed.

Contact Details:

Email:   info@headskinz.com.au

Phone:  0419 549 583 (John)

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